Generic Domain Ltd - CCTV and PC Repairs

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Hardware

We support all IT Hardware repairs for Home and Business

We cover all your home and office equipment repairs.

Gaming machines like Alienware, PS3 and selected Apple Macs are also supported. Service backups can also be supplied to keep you up and running. 12 months warranty on all parts fitted.

Open Weekdays till late (Mon - Sat 08:00hrs to 21:00hrs)

technical@genericdomainLtd.com

sales@genericdomainLtd.com

New Installs and Upgrades

New kit to install ?

We offer our new equipment install service, which also covers upgrades on hardware and software.

We cover

PC Desktop and Laptop installs
Apple Mac installs
Netbooks
Blackberry Installs
Printer Installs
Network HUB Installs
Network Cabling Installs
NAS Server Installs

Hard drive and memory upgrades

incuding Software Installs

If you have purchased new

hardware or software and need it

installed, we cover this service

for you, even if it has not been

purchased from us.

Project Management

Prince2 Certified

Our company has PRINCE2 ® certified practitioners to project manage

your IT solutions and delivery for business in a controlled environment.

We have managed successful IT Desktop infrastructure project deliveries

in Europe, and are members of the APMG of registered professionals.

Please view our business clients feedback and c ontact us for more information.

Password Resets

We unlock all Windows machines f rom Windows 7 to Windows 95

Ever been in the position where you have forgotten your login password and urgently required it reset ? Ever been in the position where you were infected by a virus and unable to login ? Maybe you have bought a pre-owned machine and require the Administrator password reset to enable full control. Maybe the previous IT support team have changed your admin passwords without letting you know . We have the solution, we are able to reset all Windows passwords.

Data Recovery

Vital Data recovered

We have the facilities to recover your data in the event of a system failure or machine crash. If your hard drive has crashed, and the heads have damaged the hard disk platters, we are able to send off for immediate repair to our outsourced lab, which has special dust free conditions. All prices are very competitive and with no obligation. Please call or email us for a q uotation. In house we now recover Camera data that has been corrupted or accidently deleted

Home Entertainment

BT Vision

Do you have a BT Vision box that needs installing?

All you need is your broadband hub and the new BT Vision equipment and we can install on your broadband connection and give you training once setup. This service includes network installation

Purley based covering Surrey and Kent

Shopping Buddy

Want to shop with honest advice?

Do you want to go shopping for a new computer but don’t want to be tied to a particular place for your purchase or feel overwhelmed with all the computer jargon? We give you the best advice on technology with good value for money. The Shopping buddy service goes shopping with you and gives you impartial advice on where to go and what is right for you. Just contact us with what you are thinking about buying and we will book you an appointment to find the best deals on your high street or online.

Data Protection

Military Data Encryption

We supply the best 256 bit military data encryption USB media for schools and small businesses. Keeping your confidential data secure and safe can be paramount, we pride ourselves in providing only t he very best hardware from Integral,

Training is FREE from us too.

Network Cabling

Need your office networked ?

We specialise in Cat5 network installs for small and large offices.We also have an RJ45 patch leads service where we can custom make the leads and send out next day.
If you require a full network solution that requires routers modems and switches please contact us for a no obligation quote for supply and install. We are dedicated suppliers of market leading equipment from Linksys and Netgear and only supply good quality equipment that is reliable for offices as a result. Please contact us for more details.

Services we offer

Home user service

Business user service

technical@genericdomainLtd.com

sales@genericdomainLtd.com

Business Continuity Planning (BCP)

How safe is your business data in the event of a disaster?

Having local backups of your data on site can place your business at risk even without you realising it, for example in the event of a fire or flood, not having a remote backup of data that is off site running real time could prove fatal to your business. We have joined partnership with Memeo® to offer your business a cost effective solution at a great price. Unlike other companies that offer more expensive dedicated server space, we are pleased to offer a refreshing change to the price structure offered by our competitors. Please contact us for more information.

Business IT Run Book

How well do you know your IT setup especially when people leave your company?

As a best practice in all the projects we undertake, the customer is supplied with a business run book once the project has been completed. This run book documents all the important information on their IT setup from passwords to operational training on new applications and equipment installed. This has proved very useful for referencing passwords for applications and supplying technical information to support teams. The run book is maintained by the customer once a sign off and and hand over has been done. If you feel your business is in need of an operational IT inspection we can produce your company with an IT run book that will be custom made around your company setup, you dont need to have us run your IT project to get this requested. Please contact us for more information.

Moving your business ?

Moves and changes couldn't be easier

In the current climate where companies need to move to save money on office rent and general location overheads, we supply a project managed move service. Understanding our business clients operation better has been key and helped us take into account the risk factors pre and post move. Using our UAT process (user acceptance process) has helped in successful delivery in a controlled environment for the go live. Modelling a process that mitigates risk with the vendors and the client has been priority and proved successful in delivery and sign off at the new locations. We have been moving large companies for over 14 years over europe with some accounts being as large as 900 users! Please contact us for more information.

CCTV Office

Want to keep an eye on your premises ?

Want to be able to monitor your business premises from anywhere around the world? We offer the latest DVR technology with Infrared cameras for night vision, Sony lenses for clear visual monitoring and up to 1TB recording hard disk drives, covering four cameras on a 1+ month duration recording cycle (per DVR unit). Storing evidence on USB or DVD. We also work with the Metropolitan Police to data gather evidence when required for court prosecution. Our devices are easy to use and come complete with installation and training. Please contact us for more details.

Server Installs

NAS Servers at a great price

Demand in supplying our customers with a reliable network storage solution that was cost effective and efficient. In light of the market availability we opted to choose partnership with Buffalo® and supply the Linkstation Live range of network attached storage devices (NAS). These units are supplied at great value for money with all the group permissions, user access controls, email alerts and fast transfer speeds found on more expensive models of NAS. Why pay double the cost for a similar device that doesn't offer as much functionality for your business? Please contact us for more details.

CCTV Home

Want to keep an eye on your home whilst away?

Want to be able to monitor your home whilst at work or on holiday from anywhere around the world? We offer the latest DVR technology with Infrared cameras for night vision, Sony lenses for clear visual monitoring and up to 1TB recording hard disk drives, covering four cameras on a 1+ month duration recording cycle. Storing evidence on USB or DVD. Our devices are easy to use and come complete with installation and training.

Software

All PC Desktop application products including Apple

We cover all Microsoft Operating System (OS) software and desktop compatible application software. From previous OS versions of Windows XP to the latest Vista or Windows7. Microsoft Office to Hummingbird Exceed. We Beta test software from Microsoft too, with our technet partnership.

Please visit our software support listing for more information. We also support Mac OS X Snow Leopard for your Apple and associated applications like iWork and iLife.

Performance Tuning

Machine running slow ?

Some of our biggest call volumes are down to customers experiencing slow performance with their machines. We are here to fix your problem, we carry out the following at a cheap fixed price